Injection Molding System Solution
FCS is proud to have a wide global network, with over 70 sales and service points in 28 countries and regions. Our presence spans across Taiwan, Mainland China, Asia, South America, North America, Europe, Africa, and the Middle East, ensuring that our customers receive timely and efficient support no matter where they are located.
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24/7 service hotline
To ensure your equipment runs smoothly, we provide a 24/7 service hotline. Any issues you have will be responded to within one business day.
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Regular maintenance visits
Our professional technicians perform regular maintenance visits according to a planned schedule to keep your plastic molding machines in optimal condition.
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Product warranty
We offer a one-year warranty on new injection molding machine parts and a two-year warranty on structural castings. Within the warranty period, parts and repair services are provided at no additional cost under normal usage conditions.
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Ample parts supply
We ensure the availability of reasonably priced parts. Quotations for spare parts or repairs are provided within two business days.
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Customer satisfaction surveys
To understand how our customers are using our injection molding equipment and to improve our services, we conduct regular customer satisfaction surveys. These surveys help us gather feedback on machine quality and after-sales service.
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